Never ever buy from B&M flowers .bought for someone from them and despite paying fro next day gurented service they fail to deliver for 2 days !! The event and person it was indeed for was over . The state of flowers inside the box for 2 days with royal mail you can imagine !!upon connecting the company several time they sent me a picture of parcel left outside they 3rd day with no one to sign for it or pick up . No refund or compensation neither do any help from customer service they kept saying we deliver woth third party we sent this out on time for God sake ITS YOUR RESPONSIBILITY TO MAKE SURE ITS DELIVER ON TIME USE BETTER SERVICE FOR DELIVERY YOU CGARGING FAILRY HIGH PRICSES THAM ANY OTHER SERVICE . AND IF YOI FAIL TO DOO SO ALTEAST COMPENSAT YOUR CUSTOMERS !!!