The flowers arrived on the day I had chosen, were left well packaged in the porch and the bouquet was beautiful. I chose Peonies (with stocks) as these are my daughter's favourite and the smell is divine. The outer petals of the peonies were a little brown, as they often are on peonies, but the flowers themselves were just perfect. My daughter was thrilled to find them on her return from work. I would probably have given 5 stars but for the fact I had to pay for a delivery update, however, if the system of paying for the extras you want keeps the flower price lower then that is probably a good thing!