AVOID!!! New contract with virgin suppose to do installtion 14th september today engineer checked on road work last week taken day off waiting for engineer to arrive between 1 to 6 no phone call nothing just 2 hours before recieved email appointment reschduled for 6th oct ?? Really who gonna notify me?? I have taken day off sitting home waiting , called 3 times customer service just transfer here and there and on end advised go online for complaint, WORSE CUSTOMER SERVICE AVOID VIRGIN MEDIA end up cancelling contract before even its started too be honest lucky that way didnt suffer 24 months Who gonna compensate for my time?? No answer even online as well just transfering around here and there AVOID !! AVOID!!!