COMPLETE NIGHTMARE. VERY BAD BROADBAND SIGNAL. WASTED 3 DAYS OF MY LIFE TALKING TO INDIAN STAFF I COULD HARDLY UNDERSTAND WHO HAD ME MONITORING VIRGIN NETWORK FOR 3 DAYS. RUNNING UP AND DOWN STAIRS CHECKING MY TV, ROUTER AND DESKTOP AND CHEEKLY ASKING WHAT THE DELAY WAS ANSWERING THEM.ON THE 4TH DAY THEY SENT A TECHNICIAN WHO CURED IT FOR A FEW HOURS ONLY.BACK ON THE PHONE TO INDIA AND EVEN MORE WAITING AND THEN REBOOTING.I HAVE CONTACTED THEM 2 TIMES TO COMPLAIN AND I AM STILL WAITING FOR CONTACT 15 DAYS ON. IT IS NO WONDER RICHARD BRANSON HAS NOTHING TO DO WITH THEM.