Alex
Never known anything like it in my life😑😑,signed up to virgin media on the 15th of Dec.. still not got virgin to this date 9th February been rescheduled 4 time due to work being needed to be done, then for then a outside company to come today dig all my plants up (I asked them if they was digging they said no) for them to just go, I thought great must be sorted (didn't realise the mess my garden was left in till leaving the house) then get a phone call saying my date has yet moved again, now my garden is left in a s**** hole and still no virgin media. Trying to call and speak to someone is on another s*** show level, you are put on hold for 30mins then they just hang up, you can never understand a word they are saying to you ask to speak to someone else again put phone down. And while writing this review I have just had another change of dates, two change of dates in one day😑😑😑😑😑😑😑😑😑 and don't bother commenting saying oh chat with us because I have tried that and I might aswell bang my head on the wall....... F****** useless honesty don't know how you get away treating your customers like this JOKE
2 months ago
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Alice, Customer Support

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