I got a notification on the virgin app to get a discount, followed the instructions and the next bill was doubled. Virgin media sent notifications for discount to charge more. I contacted them via chat and the advisor assured me that I won’t be charged anything extra but my bill was doubled. I’ve been trying to contact them for ages and still unable to get to an advisor.
Very bad service !
3 years ago
Virgin Media has a
1.2
average rating
from
2,168
reviews
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