Terrible broadband service with frequent outages and absolutely appalling customer service (someone called Myra Gracie apparently) - rude, couldn't-care-less attitude. Her colleague earlier was unknowledgeable - couldn't even find my contract initially and then refused to honour it! I locked in for 12 months for a fixed price last July but this has been totally ripped up unless I sign up for another 18 months! Not likely! Would not recommend this company with a barge pole.
3 years ago
Virgin Media has a
1.2
average rating
from
2,143
reviews
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