Ordered a new service (Internet, M350) and they did not set it up for over two months. I got billed, of course I did not pay the bill as I was advised that my account would get credited, however, that did not happen. It ended up with me having a GBP 108 to pay, them suspending my service on the day of connection and me being super frustrating, as I was missing out on lots of work since I work from home. I will definitely immediately make a switch after my contract concludes.
3 years ago
Virgin Media has a
1.2
average rating
from
2,144
reviews
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