The customer ‘service’ I have received is appalling. I was assured that boards would be delivered by Aug 20th in time for a family holiday. It is now mid sept - still no boards and no decent replies from their team. We are all facing tough times and a simple human response and a proper apology would have really helped but these folks really don’t get it. I cannot imagine what it would be like if there was a problem with the boards or had to deal with them for customer service. I have been asking for a refund now and this is simply ignored. Other SUP providers should rest happy if this is the way bluefin treat their customers.