I had a problem with my SUP package, the pump, fin and paddle. I explained the situation in May and was asked to provide photographs of the problem, the paddle lugs did not work and it was no as advertised, the pump did not register the pressure and the large fin did not fit. I expected to have the items exchanged instead I was expected to resolve the problem by fitting a new gauge myself and to send the other items back for assessment, all this time unable to use my board I had to inform Bluefin of my rights as a consumer, to have faulty items replaced that were not fit for purpose and with this they took notice I finally had a complete package in August, months of lost time However the board is fantastic and I have had lots of fun using it so far but getting problems resolved and the after care service is very poor