Ordered, money taken, weeks later, after missing the delivery date, they cancelled my order without notification. You can see from other reviews/IG/FB: poor communication & poor customer service (I think it's a 1 person service team), delayed deliveries (they are now Netherlands based - NOT UK), delayed refunds (I think they need the cash flow for expansion), increasing poor quality (expanding production too quickly?). Ask yourself why are they so slow with refunds? and selling beyond their ability to manufacture? Because they're using your money to help their cash flow. Why has there been an increase if manufacturing faults? They're growing too quickly without quality control. Why are they now de facto Netherlands based but saying they're British based? Tax reasons? and British buyers want to support British businesses. But yes, the boards look cool and their IG pics are nice, but you're not getting the old high quality British SUPs supporting a small family business, you're getting the new low quality, we're expanding our business and need to avoid British taxes SUP company. Avoid until they change their business practices. We all make mistakes, buying a Bluefin SUP would be one given the warnings, I ignored the numerous warnings on FB and IG. Now I go on my paddle board holiday without a paddle board and without the money to buy another one. It could be worse, check out some of the faults that are happening in increasing numbers.