My SUP arrived 2 weeks ago, I am still waiting on the electric pump to arrive that was included in the deal, manual pump is faulty, the hose won't stay in the value, it flies out after every few pumps, also guage doesn't show the PSI's, 30 mins later I eventually managed to get it pumped up although I have no idea how many PSI went in it.. The stitching is coming away on the kayak seat, there's what seems to be a build up of glue sealant around the valve which could be affecting the pumping issue? there's also a small dent on the underside of the board. No contact number for them anywhere, have sent 3 emails and provided photographs and no further ahead with a resolution on when the electric pump will arrive or if the manual pump can be exchanged, and have been told the other issues are only comestic and no way affects the quality of the board...perhaps it's a factory 2nd!? Can't find a contact number to speak to someone anywhere, really regretting my purchase now, I have a board but no means of effectively and safely pumping it up, buyer beware, rubbish customer service and shotty quality, really wish I'd purchased from another company, at least I'd have a board that could actually be used.