I was happy with the item ordered but VERY UNHAPPY with the customer service! After I placed my order, there were changes to my travel plans and I asked for the item to be delivered to a different address. I made this request a week before the delivery date and was assured by "Kate" that this would not be a problem. Needless to say the delivery address was NOT CHANGED and so the item, intended as a surprise Christmas gift was delivered to the wrong address! While it was delivered on the requested date, and the item itself was pleasing, the surprise was totally spoiled. I will not be using Blossoming Gifts again.