We received an arrangement of flowers from Bloom Magic on Monday evening, sent by a cousin in England. They were beautiful were they arrived but started to wilt and wither from Thursday morning. We had put them in a vase with water and the food provided immediately and they have been in a well - lit and well - ventilated room. This is certainly not the 'amazing' experience promised on their website. When we complained we were told that complaints must be made inside 72 hours. So if you use Bloom Magic - their flowers may not look beautiful for long. No customer service ethos here at all.