Mrs R J
On 20 Dec I placed an order for the Elsa bouquet to be delivered ten days later on the 30th. As it was not a short notice order, I was really disappointed that I did not get the bouquet requested. It was meant to contain scented stocks but these had been replaced with white antirrhinums which have no scent and I would never choose these for cut flowers - in fact I don't really like them in gardens either! I know the website states that substitutions may have to be made but these were the main part and very different from what I had chosen. I must say that the flowers did arrive on time and in good condition and also the company kept me well advised of progress regarding the order and so I would have been very happy otherwise - but I do like to get what I've chosen rather than flowers I don't like!
4 years ago
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