Having used Blinds 2go several times it was a no brainer returning to them when we needed 3 additional blinds for our house. Initially we were advised that the order would need to be split due to the availability of the products and therefore different delivery dates with one blind being delayed. This was fine and expected. The first package was delivered and, to my surprise, was the delayed product. Since that point I've been advised that the address was incorrect by the courier, even though we'd had a delivery from Blinds 2go only days before. Since then I've had emailed conversations to resolve the situation with offers of delivery dates as the package would need signing for (no previous packages have needed signature). I informed them that catching us at home was difficult however gave dates, I was advised to leave a note informing the courier where to leave the package (even though I've been told it needed signing for), however it doesn't take a genius to work out that anyone could read that message and take the blinds without me ever knowing. Its a shame as previously these guys would have got 5 stars, but as it stands it is likely I will use another company in the future. Still waiting for my blinds!