Product is reasonably good value for money but the courier was very poor, on this occasion, possibly due to Xmas pressures. While we were partially to blame as we were briefly out of the house when the delivery was attempted on the Friday before Xmas, the driver made no attempt to leave the parcel with any neighbours, or to even leave it in the secluded open porch. On returning about 15 minutes later I called the given number and was told they tried unsuccessfully to contact the driver so I had to pick up the parcel about the 10 miles away or wait a week. The original call handler was pleasant but unable to help; his supervisor put the phone down on our conversation. When I picked up the parcel the following morning the packaging was significantly damaged. Fortunately we eventually managed to extract the blinds and were able to reattach the part that separated on removal from the packaging. We needed the blinds for Xmas so saw no point in complaining. If Blinds2go retain this courier company I’ll shop elsewhere.