Really disappointed by our recent experience with blinds2go as we are return customers and think their products are great. It's a long story, but basically our first order of Venetian blinds were damaged in transit so those were refunded and we ordered more blinds and paid for Next Day Express service as it was urgent we received them. 10 days later, and after many phone calls and emails, the blinds arrived. Each customer service agent kept saying they'll be '..dispatched today and delivered tomorrow.. ' but this was not the case. We never received any explanation as to why there was such a delay in our order being produced and dispatched. We were refunded the £9.95 extra cost of express delivery and we received £50 compensation. Not good enough blinds2go! We'll be steering clear in future.