I am writing to convey my disappointment regarding my recent experience with your company, Blakely Clothing. It appears that there is a recurring issue of intentionally sending incorrect items, potentially to create a situation where customers remain indebted to the company. While a gift voucher was provided as a resolution, I must express my dissatisfaction with this remedy, and I harbor suspicions that the mishandling of this situation may have been deliberate. Despite my efforts to address the error. Regrettably, the overall customer service experience has been subpar, compelling me to take further action. I feel compelled to caution potential customers about the practices of Blakely Clothing to prevent others from falling victim to what appears to be unscrupulous business practices.