Awful, worst boating holiday ever booked, very old boat with many ongoing issues, breakdown which resulted in smoke pouring from engine & accelerator causing delayed check in whilst awaiting repair which resulted in rude & arrogant reaction from a senior member of staff on return to base. Boats seem to be changed out very quickly after return check in, Covid safety should be questioned. Broken grill & toilet-advised “tricky” at handover. Estimated cruising times in welcome book highly inaccurate for present state of canals with increased users, should be urgently updated as very difficult to plan your journey as they are way off. Worst condition of canal boat I’ve ever hired. Very old. Only 2USB & 1 plug socket for 8 people. No toaster. Need to update their fleet if they want to charge over £1600 for three day hire. Not good value for money break and could not recommend to anyone. Plenty other good quality canal boat hire companies to choose from who will treat customers much better.