I have never found a website so difficult to use and even when I went back to the vet to send it for me , she got it wrong as well first time. I haven't checked the other e-mail you have sent me but I think you have probably sent me the wrong bottle of only 30ml when I want a big bottle of l00ml. With the dose my cat has to take 30ml won't last long. I did manage to order it on line last time I ordered but I believe it took me 2 hours to sort it out before I got it right. The prescription was dated 8th March and I am still trying to get the medication from you. Your help line was a fat lot of good as both an e-mail and a telephone couldn't help me because it was a prescription medication/. Can I order it by post as this seems the only way if the cat is not to suffer?