Product was ordered 27/12 states next day delivery - arrived on 05/01. I would expect a delay with bank holidays etc however this length of time was not really acceptable and no contact with regards to delay. Product ok, drill is needed for assembly as no pre cut holes. Hinges are not soft close - this was to be used as my sons toy box therefore we had to buy soft close hinges. Does the job, probably wouldn’t order from here again.
Helpful Report
Dear Customer,

I am very sorry to hear that you experienced a delivery delay. We have had an issue where a number of orders were collected by the courier and held for no apparent reason before being delivered late. We have since rectified this situation and everything is being delivered next day in the vast majority of cases.


Big Furniture Warehouse
Big Furniture Warehouse is rated 3.98 based on 393 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial