Furniture came panels damaged, holes missing. The damaged parts on the wardrobe parts were seen before building but I had booked a handyman to build these as I live on my own with my young baby, so I was having to pay him either way so he built them in the hope the damaged parts would be hidden. They weren’t, so I then wrote to say the were damaged. The holes in the chest of drawers were only noticed missing when coming to the end of building the drawers. It’s the very last parts. So was offered replacement panels on the wardrobe, how was going to fit these without another expense of a handyman ?? So I declined. They then said to dismantle and return. No mention of the chest of drawers again and yet another expense for me hiring someone to dismantle. They then offered 10% off which is £29.99 off 299.99 paid ? No thnaks. I asked for £100 and said I would keep furniture. They then came back with offer of 20% and said that was the highest they could go. Took it and will have to resign to the fact that k have dodgy furniture. Pathetic customer service really. But what can I do. Just not use them again.