This was the 1st time ordering from this company and the entire process was very smooth. Delivery arrived as stated and the delivery driver was very helpful. He helped to remove the chest of drawers from the box and then took the empty box and Styrofoam away. The chest of drawers is absolutely beautiful, fits perfectly in my bedroom and makes my room look and feel very elegant. My mom and sister both love it. The drawers are very spacious and the material is strong and sturdy. I would definitely recommend this Company and will be ordering from them again. Thank you for a great experience.