My Bibo is brilliant, I originally got mine as a promotion from Eden at Costco, the original hire cost was £25 a month but since then Eden has steadily increased their costs and the latest email is putting it up again to almost £40 a month, this excludes any replacement filters etc so you have to buy them yourself. Eden are the worst company ever to deal with, needless to say I will be cancelling my contract with them ASAP, for £40 a month I can buy my own Bibo and never have to deal with this aweful greedy company again. Bibo have been brilliant supplying the spare filters I need to keep it running, so I'll definitely be buying my own direct from them soon.