Our BIBO has become one of those can't live without devices. No more waiting for kettles to boil, instant hot drinks when you want without standing around the kitchen waiting. We also drink a lot more water now as it tastes so much better than tap water and it's really cold. We added the BIBO fizz recently and now have instant cold fizzy water when we want without filling the fridge with large bottles. Had a minor issue with the Fizz but the customer service team are quick to respond and had us up and running again really quickly. Can't recommend these devices enough, once you have one you won't understand how you managed before without it. Have also ordered several sets of replacement side panel covers over the years to freshen up the look in the kitchen, easy to fit and really look the part. How many other kitchen gadgets can you change the colour when you feel like it?