I lost around 25000 dollars with them… one lucky day I made 7500 CAD and they immediately suspended my account on the name of responsible gambling. That being said, It has been one week they haven’t provided any confirmation email for my withdrawals. Their customer service when asked for timeline asks me why do want to pay essential with the money won on a website. Very stressful. Their responsible gambling would never step in as long as you keep depositing. Once you recover , your account is excluded and endless wait for money
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