My storry is awful with betway... I like to try different betingsites but I never had a similar feeling or story like what I have with betway... I live in UK and I have many success registration where I registered myself with my proof of documents ( Ladbrokes ,888, william hill, betfred etc) everywhere when you make a new registration you need to verify your account (this is normal and alright this is the rules than its oke) so I registered myself to betway and I start to play (beting) I loose and again I loose but this is the dark side of this game around 1 week later I won 600£ and I start a withdrawn procedure that was saturday 8.th oktober , in the first time looks everything alright I think that monday or tuesday my money is ariveing to my bank account, not arived... moday I get a message from a verify team to I need to verify myself , I sad oke no problem I had every document what they needed so I sent everything ( passport , ID, fresh bank statement with the correct address) and im wait ... 1 day 2 day 3day 4day nothing happen. (I try to speak with the support but they coudn't help for me , I try to speak many time with the verify team but they dont answer back ) I started the withdrawn at 8. October, now 18. October and my account is closed I coudn't log in to the site becouse betway closed my account with zero information and they don't pay for me nothing . I write many time email (becouse they don't have a phone number what you can call) they absolute ingnore the user and absolute don't give information what is the reason why they don't paying out your money... I had a 500£ what is my money and they don't paying out.... My documents be sure its good ( everywhere good was only Just here not?) They don't give a reason what is the problem.... and after they without reason closeing my account? Incredible how can let a big company do this whit a user who bring the money there .... I want answers and I want my money back !