I am absolutely appalled with the delivery service that I received from Betterbathrooms!! I received an email advising me that my shower door had been despatched and that I would be sent an email the evening before delivery with a 2 hour time slot and a phone call 30 minutes before delivery. The delivery man arrived without informing me with my goods on a pallet wrapped in cellophane. He refused to take it into my house and said that he could only leave it outside as it was!!! He refused to help me carry it inside. I have a bad back and on my own and had no means of bringing the shower door inside. I would also have had the hassle of getting rid of the pallet and the cellophane. I had no choice but to send it back as I was unable to take it into my house. It’s an absolute disgraceful service and I just hope that my refund will not cause me too much hassle!! What is the point in selling people goods if they cannot get it into the house? I will never ever buy anything from Betterbathrooms again!!