What a terrible company!! AVOID!!! Ordered a bath and taps from these,paid £50 for next day delivery. It arrived...delivered on a pallet. Missing essential parts needed for installation,i.e. Legs, fitting kit etc. Rang customer services to be told that the part would be 3 weeks till delivery! No good when you have bathroom fitters on site waiting to fit! Still showing in stock so asked to get missing parts from another unit..guess what?? All the fitting kits and legs are missing from them all! They let people order incomplete baths etc knowing full well they are unusable without the essential items. customer service was unhelpful, can't collect items till tomorrow, and are obviously aware of issue but absolutely useless. We are left will a bill for fitters wasted day, a day off work for company to collect (all day call) and stick finding a suitable replacement. Despicable company. I wish I had read reviews before parting with money..and definitely looked elsewhere!!