Betfair closed my account with around 5k$ for two months ago for no reason. I have played poker there almost every day the last 6 months and donated also some on sportsbetting. When I asked them why, they told me they needed me to verify my account with documents. I`ve sent them everything they needed right away, and they told me everything is fine beside they also needed me to verify my adress which I also did. After that its IMPOSSIBLE to get any more help. I have tried to speak with live support like 10 times and they just tell me to wait since there is nothing more they can help me with. Now its gone over a month since Ive heard anything. I have also answered the last mail where they confirmed they got my documents several times, but there is no answer to get. I am so sad and frustrated over this lack of support. I simply dont know how to get help. For me this is shocking that they can treat customers like this. Do someone know how there is possible to get any kind of help with this? With the hand on my heart I can say that I have done nothing wrong, and there is no way reason to close my account. Best regards, Jon