Anonymous
Genuinely don’t know where to begin Genuinely don’t know where to begin, I don’t...I’ve never witnessed anything like it. Deposited a tenner, had a crack at bingo and won. Wagered x amount and my winnings were then cash. Cashed out, logged back on to be told my account was closed. Oh. So off to live help I go, asking if it’s possibly because of a verification issue, as that’s happened before on other sites with photo ID and the rest Nope, closed on business grounds, we will be retaining your £140 but you can have your tenner back pal, how does that sound...erm right, so why? “We can’t tell you, T’s&C’s said we could do this and you agreed so 🤷‍♂️ Furious does not come close. 100s of people online saying the same thing, some for 1000s of pounds. I’ve not had ANY correspondence, no email to tell me it was closed, no letter, nada, zero, zilch. Seems they can close accounts when they want to. I asked to escalate it further, a proper complaints procedure to be told I couldn’t. Contacting the gambling commissioner this morning. AVOID.
3 years ago
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