We visited Bunny Cottage, Aldeburgh earlier this month and although the cottage was fine, the experience with Best of Suffolk certainly was not. A few things: 1) Long return of the deposit (departed Sunday and received the notification of the deposit on the second Wednesday (10 days later) and in the bank on the Thursday. 2) Expensive and high management overhead, the company charge a lot for the accommodation to cover their fees. In addition, they wanted to charge £20 to return left property which would only have been about £2 to £4 to send. The item costs about £4 and remains with the housekeeper. 3) Poor communication, needed several calls and slow to react on email. Will not book with them again.