I ordered two cuts of the same patterned vinyl and was told that they would be delivered on the wed. A delivery was made, I didn't check that both cuts were in the package but assumed that they were and booked the fitter. The fitter arrived and found the larger piece which he had to use to fit the bathroom as the plumber was standing by to fit the toilet and sink over the vinyl. I called your office who followed up and told me that the other piece would be delivered later that day, this was really not helpful as the piece was too small and the fitter would not be there. I was told that if I wanted to get a bigger piece I would have to re-order and pay for another piece, I expressed my annoyance at this as it was not my fault and was told that there was nothing that they could do and that delivery was not their remit. Needless to say I ordered from another supplier and won't be using you or recommending your company to anyone.