I ordered a Rose Gold Pear Cut ring off the website, paid the product successfully using PayPal and delivered on time. HOWEVER, when I received the product, the colour of the ring was NOT Rose Gold instead was a YELLOWISH gold. the product itself was lovely and sparkly although the colour I decided to keep the ring since I was not willing/bothered to send it back to get it replaced, furthermore, I emailed Best to Have in which they have replied asking me to send the product back as they have given me the wrong product. They were kind enough to offer to give back the postage fee (£3.99) and exchange it for the correct order however I have decided to refuse the offer in the end as their website did not have a (yellowish) gold colour version of the ring therefore was worried they were trying to scam me of my money as they can purposely give the incorrect product for us to return it and keep their product and customer's money. It may sound absurd however is easier to be safe than sorry as I personally do not trust the company. I have rated this website 1 star as it will make customers more aware of the warnings of their website and others that they have not yet heard of. Although they have offered plenty of help in the end, i advise others to try to avoid this website.