Placed an order with various items, came with parts missing (told it was a picking issue)
1 item missing from the order, informed that I had cancelled it (why would i cancel my own order) - it had been done internally and told it would need to be re-ordered.
Re-ordered it and paid, now been told it has been cancelled again and is no longer available, we had not been informed or refunded despite it being cancelled 10 days ago.
No reason given by customer services or the smarmy manager.
1 year ago
BES.co.uk has a
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