Watch largely fine, no plastic coverings at all plus a small ding on the bezel at 50mins. Wiped with clean sterile clean cloth and debris removed revealing very faint 2-3mm mark - not noticeable in EDC use but overall suggestive of this being a return or ex display model. Mistakenly assumed it came with watch winder & advised later that it doesn’t as item reduced which is fine, my error. When I replied accepting that but saying it’s still a shame for a purchase of that value, asst manager defaulted to “it’s in the t&cs” which I wasn’t disputing. Said if I make my next/Pelagos purchase with Berrys he’d send me 2 wonders as “act of good faith”. A further £4k to get 2 promo items that are bulk buy for ADs isn’t really an act of good faith or an incentive. Regardless of value or brand or discount, there are better customer experiences to be had out there that are more deserving of our money & brand loyalty. Watch is great - but that’s down to Tudor.