I purchased my second Panerai from Berry’s having been pleased with the service during the purchase of the first one. My new Panerai arrived and upon opening the box the watch was covered in finger prints, had a couple of minor scratches and the tags were cut and upon closer inspection it was clear that my new watch was an ex display model and not brand new. I was disappointed and contacted Berrys who advised me to bring it into store for an exchange. This wasn’t ideal as Leeds is 65 miles from where I live but due to the value of the watch I drove to Leeds and exchanged it for a brand new one with all the stickers intact. The watch is great however ineas disappointed to have been given an ex display model.