I contacted Berry’s with a product enquiry, and although they did not have the watch in stock, they managed to source the exact Glashutte Original model I wanted. (I had also contacted several other jewellers and watch specialists, who were unable to help). A member of Berry’s staff quickly dealt with my enquiry, and gave me an estimated delivery date. This member of staff went the extra mile, and provided exemplar customer service. The watch arrived within the estimated time frame, beautifully packaged. Faultless, professional service. I’m very extremely pleased with my purchase.