We will be informing everyone we know not to deal with Benson's For Beds. Delivery driver took it upon himself not to bother turning up to deliver our bed on confirmed date. When my husband contacted customer service hours after delivery time, I was surprised to be informed the driver had marked it as 'tried to deliver' (complete lie) We had already removed our old bed to make room for the long awaited new one so, my husband and I had to sleep on the couch for a few days until we could arrange a new delivery date. Customer service promised to make it right and to reimburse us expenses of another day taken off work after the bed had been delivered. My husband contacted customer service (if you can call them that) after the bed had been delivered and the company have not kept to their word what so ever! When my husband was trying to explain the issue to the representative he was interpreted and found not to be listened to. They were extremely rude and didn't want to help us at all, they literally couldn't care less about you. Not what you'd expect from a company you just spent nearly £3000 with. Note - Everything you buy from here is non refundable!