I have not even got my bed yet and I am absolutely appalled by their incompetence. Not only is the date keep being pushed back to receive the goods - but their customer care is somewhat frustrating and at best obsolete. A delivery is supposed to be happening tomorrow but there has been no communication as set out in the email stating that they will provide an AM or PM delivery slot. I have tried to contact them 6 times today with each call lasting upwards of 30 minutes on hold. Then on 3x occasions just turned off. Benson Beds holds absolutely no commitment or professionalism to their customers...