I was a little worried when I ordered it just in case they were not a viable company. But all my worries were dismissed almost instantly, as I received an acknowledgment of order contact details etc if I had any questions.The bed arrived within the timescale stated at time of order the delivery men were in contact twice on the day of delivery and were polite and efficient.i would have no worries in recommending this company to anyone and the product is very good quality and easy to assemble. In conclusion I would say it was a delight to deal with them, they deserve to thrive and be successful Steve Stanbridge