The worst experience I have ever had. Not only did they deliver my bed in two separate shipments, they failed to collect my old bed for re-cycling. When I called customer service, I was told by Rachel to read the terms and conditions. Then when the second shipment arrived- the bed frame/base, it was the wrong colour, pink and blue instead of all grey Having disassembled my old bed for collection, and because they delivered the wrong bed, I have nothing to sleep on this evening. Totally unprofessional and I would not recommend this company to my worst enemy. Now I am waiting for them to collect the wrong delivery and deliver what I ordered. Customer service is an alien concept to Bedstar.