Poor quality beds and poor customer service. Don’t use this company. I ordered 3 beds which I needed very quickly. 1 was so much poor quality (Julian Bowen Rebecca) bed that the screws holding th frame broke and the paint came off immediately. Sent it back. One bed was fine. The third we ordered in red, colour on website was red, name of material “Ruby” but they sent purple. I called Bedstar who said they couldn’t deal with complaints on the phone, I had to email. Which I did. Customer services refused to acknowledge despite photo evidence. Charged me £55 to collect the bed, despite the fact they were picking up the other faulty bed. Just had email from them to say the courier didn’t pick up th mattress (it is a holiday let so I was not there at bed collection), now they need to pick up the mattress too. What a farce. Poor quality, poor customer service. This issue is still going on and I ordered the bed mid feb! So that’s 6 weeks of problems just because I wanted fast delivery.