I would also give no stars if that was an option - absolutely appalling service and frighteningly similar to all the other 1 star reviews!
I ordered a bed 5 weeks ago to make sure I got the nominated delivery day I needed. I deliberately reconfirmed on Monday that it would be delivered and told it would be. So I confirmed my day off work with colleagues, only to be told the next day that the delivery will be another 2 weeks yet!!! Going by the other reviews, I doubt that will happen either though...
Customer service couldn’t care less which has just made me even more furious with this company and am now doubting that the bed will be of any decent quality when it arrives.
I’d rather cancel completely and give my business to a company that cares even a little, but even that’s not an option?!!
There are so many places that sell beds - better to choose any one apart from this one.
3 years ago
Bed Factory Direct has a
4.0
average rating
from
863
reviews
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