Hole in base of mattress when arrived - the company offered to 'sew it up' or they could refund £20 and send us a duvet as a way of apology. We opted for the later option as I can sew.
Money refunded straight away... Still awaiting the duvet and a response 2 weeks later.
9 years ago
Bed Factory Direct has a
4.0
average rating
from
863
reviews
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