Delivery was later than initially planned. When they delivered the bed, the person droping it at home initially refused to take it upstairs. It was only when I spoke with your office that he accepted and finally brought it up. Once installed we realised one of the drawers was broken (rails were detached and the body of the drawer was broken) and there were no holes for the hooks that joint both pieces of the base. We called your office and finally somebody (very professional) came to sort the bed out. Very disappointing!!!
8 years ago
Bed Factory Direct has a
4.0
average rating
from
863
reviews
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