READ REVIEWS 1 in 5 Customers say AVOID this company. We bought a wooden framed bed which, upon assembly, had an obvious manufacturing fault for which this company will not take any responsibility. They even stated that the problem was now ours because we had signed for the goods upon delivery ! It was not an issue for me to re-glue a bedhead post which had come apart. Upon further assembly I discovered the metal bed frame was incorrectly drilled and therefore screw holes were mis-aligned. I was told my actions of re-gluing the bed post had invalidated the warranty despite the bed frame being faulty. Clearly the bed frame could not be inspected before it was unpacked. Bed Factory Direct eventually offered to contact the supplier on our behalf to obtain replacement parts for which we were expected to pay. So much for Consumer Rights. We did not take them up on their "kind" offer. Their Customer Service is quite appalling . Too many other customers have had a bad experience with this company. I wish we had read these Reviews before we bought from them.