It would be useful to include information or instructions about the product as the Ottoman bed I ordered arrived with both the struts off and the mattress base/lid did not line up with the bed base once they were on. You need to review your online ordering process and protocols and have the back up to support it, be honest when there is a problem and return calls.
The company that delivered the bed were very good the journey could be tracked, they contacted an hour before delivery and were on time, careful,efficient and helpful.
8 years ago
Bed Factory Direct has a
4.0
average rating
from
863
reviews
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