Read all Beauty Bay reviews.
Shirley Vandaele
Unverified Reviewer
"This company - if it is at all a company - must have about the crappiest customer service in the world. Ordered a package on November 23, and today, 19/12 it's still not here, and most likely never will. Mailing them only results in non-constructive, not-helping-at-all standard copy-paste responses, which don't lead to any solutions at all. They keep saying I need to wait until 21/12 before they will even START to investigate this issue. Of course, that offers no guarantee any solution will come up. I needed this package as a birthday party that was yesterday. Of course, my package was not here. They promise 7-10 day delivery. "never delivery" sounds more like it. I tried calling them, got through to the switchboard, only to hear that customer services "does not have a direct phoneline". I mean, what kind of customer services department does not have a landline???!!! If all the rest wasn't already suspicious, this most certainly is!!! I would advise everybody to stay as far away from them as possible. And to spread the word so we can protect others. This company cannot be trusted!!!!"
Beauty Bay is rated 2.70 based on 193 reviews

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